Full catalogue
Adjusting the picture - a producers guide to disability
There are 8.7 million disabled people in Britain. One in four people listening to or watching your programme is either disabled or close to someone who is. read more
Attendance management and disability
'Attendance management and disability' is the second in the series of EFD best-selling line manager guides. It draws on vital questions from EFD members on how line managers approach attendance management. read more
Barrier free call routing
This guide will help organisations improve their automated and non-automated phone systems to enhance the customer experience, particularly for older people and those with disabilities. read more
Barrier-free e-recruitment
'Barrier-free E-recruitment' helps HR and recruitment specialists make their entire e-recruitment processes - from web design to automated sorting and online testing - barrier-free for disabled applicants. read more
Barriers to financial inclusion: understanding the Mental Capacity Act for banks and building societies
Employers' Forum on Disability (EFD) was asked by the BBA its banking and building society members and the Disability Rights Commission to advise on barriers to financial inclusion for customers with diminished or fluctuating mental capacity. read more
Customer access audit
The best practice guide is instantly applicable while also flagging the third set of duties of the DDA which became 'live' in 2004. A physical access audit and checklist has been designed to 'join-up' the management team approach to the fundamental issue of access. read more
Disability online for CSR practitioners
Keeping global business in reach: Disability online reflects the increasing importance of CSR to the Forum's membership, which includes over 400 UK and global organisations, which together employ over 20% of the UK workforce. read more
Disability Standard Benchmark Report 2007
The Disability Standard is the only business-led benchmark that measures an organisation's performance on every aspect of disability as it affects a business. read more
Disability Standard Benchmark Summary 2007
The Disability Standard is the only business-led benchmark that measures an organisation's performance on every aspect of disability as it affects a business. read more
Easy read guide to the Disability Discrimination Act
The Employers' Forum on Disability have made available an easy-read version of the Disability Discrimination Act, in conjunction with the Department for Work and Pensions. It is suitable for individuals with learning disabilities and is free to download. read more
EFD Briefings
EFD’s highly popular series of Briefing Papers has been revised and updated with new case studies and the latest developments in the law. Now called EFD Briefings, they’re the best resource for employers, featuring up-to-date guidance and examples of how businesses recruit and retain people with disabilities. read more
Employment Action Files
Employment action files are a series of guides that offer help and advice on the recruitment and retention of a diverse workforce and how to monitor disability effectively within that workforce so that results are obtained in order to effect change. read more
It's your money
'It's your money' introduces the basics of managing money. read more
Line manager guide
The 'Line manager guide' provides a best practice approach to working with disabled colleagues. One of EFD's most popular and best selling publications, the guide is essential reading for all line managers including those with disabled colleagues and those without. It comes in two styles - regular and corporate - to appeal to formal and more informal organisations. read more
Make a difference
One in four people listening to or watching your programme or film is either disabled or close to someone who is. Yet the 8.7 million disabled people in the UK are seriously under-represented on air, on-screen and in the broadcasting and film workforce. read more
Minimising the risk
EFD was asked by our Gold members to explore what needed to be done on recruitment, given the extent to which so many of our members are exposed to legal and reputational risk by the lack of disability competence across the recruitment industry. read more
MPs' guide on disability
MPs may or may not have a broad experience of working with or for disabled people. This publication is an invaluable introduction and reference resource for every MP. It outlines good practice in access, language and behaviour and summarises the main provisions of the Disability Discrimination Acts (DDA) and how they affect MPs. read more
Open for business
'Open for business' is essential reading for those responsible for ensuring as many people as possible have easy access to goods and services - and are welcomed as valued customers and stakeholders. read more
Paying your bills
'Paying your bills' is a user-friendly guide designed to help people with a learning disability avoid debt. read more
Promoting change
This publication outlines what champions, people with specific job functions and organisations generally need to know and do. read more
Realising potential
This 20-page publication sets out the six building blocks of the business case for action: the strategic, commercial, legal, ethical, societal and professional benefits seen by disability confident businesses. read more
Recruitment and mental health
This report describes what employers and government could do differently that would make it easier to recruit people with mental health problems. read more
The Disability Communication Guide
A comprehensive and quick reference guide that helps staff communicate with disabled people with advice on language and etiquette, preferred modes of assitance and how to avoid attitudes and behaviours which can create mis-understandings and barriers. read more
The Knowledge
A best practice reference kit which concentrates on providing employers with the benefits of, and tools needed for, an inclusive approach to disabled employees and customers. ‘The Knowledge’ comes packaged in an attractive A4 binder and includes several booklets. read more
Welcoming disabled customers
This is an accessible and lively introduction to disability for all front-line staff and sets out the experiences and preferences of disabled customers. This best selling guide offers practical advice on how to offer quality service to disabled customers. read more
What about disability?
Failure to operate in line with the obligations of the DDA can be damaging, both financially and to a business' reputation. By adhering to best practice, small businesses will no doubt benefit. This guide demonstrates how well informed businesses can turn DDA duties into opportunities. read more