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Welcoming disabled delegates
Hot Topic
When: Thursday 24 April 2008, 10am – 1pm
Location: Manchester
Hosted by: Addleshaw Goddard LLP
This is information about a past event
This event has been run annually over the last five years, and we have been able to update it and modify it based on delegate feedback.
Disabled delegates, speakers, clients or potential employees coming for an interview may have a wide range of specific requirements, which you are required to make as a reasonable adjustment. This might include physical access to your venue, hotel accommodation, car parking, Braille, audio description, sign language interpreters and palantypists.
When organising an event or meeting, proactively addressing the needs of potential disabled delegates will help you to ensure that you are providing excellent customer service to all attendees and to be confident that you are meeting your legal obligations under the Disability Discrimination Act (DDA).
This session will equip you with a practical understanding of managing meetings and events so that they are accessible to all your guests and delegates and help you to pass on the knowledge to your colleagues.
“…The subject matter was not just focused on the legal components but also the anticipatory factors that we should be aware of around conferences and events. Subtle changes will create a more inclusive approach in our communication and execution of conferences and events.”
Delegate from a previous 'Welcoming disabled delegates' Hot topic event.
Why attend?
This event enables you to:
- Understand your obligations as a service provider under the DDA when running events or holding meetings
- Anticipate the needs of delegates with disabilities such as mobility impairments, visual impairments and hearing impairments
- Ensure your event is inclusive by making adjustments such as hiring an accessible venue, providing information in alternative formats or booking a palantypist or BSL interpreter
- Brief event staff with regard to etiquette and language when greeting disabled delegates, responding to specific requirements and working with disabled speakers
Who should attend?
Event organisers and venue managers; training organisers, PAs, diary secretaries and those with responsibility for planning client meetings.