forum home page > publications > open for business

Open for business

Cover of Open for business

Open for business helps UK businesses take a best practice approach to making adjustments and/or redesigning their premises, as well as showing what they should be doing to comply with the changes to the Disability Discrimination Act which came into force in October 2004.

'Open for business' is essential reading for those responsible for ensuring as many people as possible have easy access to goods and services – and are welcomed as valued customers and stakeholders. It is therefore a must have for board mumbers to customer-facing staff, customer service managers, call centre managers, line managers, supervisors, HR managers, propery/facilities managers, and all those responsible for the well-being of customers and employees alike.

Prices