24 May 2006

Realising potential – Disability Confidence builds better business

A fresh insight into how managing disability as a business priority benefits both business and the wider community has been published by the Employers' Forum on Disability.

‘Realising potential – Disability Confidence builds better business’, produced with the support of InterContinental Hotels, illustrates how business is changing its approach to disability.

Susan Scott-Parker, chief executive of the Forum, says:

“It is significant that 82 per cent of customers with disabilities surveyed recently have taken their business to a more disability confident competitor in the last year.

“An ageing workforce, combined with the global trend towards disabled people demanding better treatment as customers and employees, means disabled people are better placed than ever to demand fairer treatment from business.

“Organisations which respond to change will find it easier to welcome disabled customers, remove themselves from the legal risk zone of the Disability Discrimination Act and reduce the impact of the ‘walk-away £’”


Ends

Notes

Some statistics about disability in the UK

For further information, please contact the Press Office

Employers' Forum on Disability
Telephone: 020 7089 3020
Mobile: 07754 522 521
Email: issy.rule@employers-forum.co.uk