21 December
B&Q wins disability award for customer service
B&Q has scooped a top award at the Royal Association for Disability and Rehabilitation People of the Year Awards.
The DIY retailer, which is a Gold Card core funder of the Employers' Forum on Disability, won the Enhanced Accessibility Award for excellent customer service.
Commendation was received for accessibility of all B&Q stores, the encouragement of staff to learn British Sign Language and the Daily Living Made Easier product range.
Ian Cheshire, B&Q chief executive, said:
“We want B&Q to be a great place to work and shop for everyone. For our disabled customers and staff, that can mean putting in place specific measures and developing specialist products so everyone can be confident in our stores and ultimately, in their own homes and gardens.
“We're very pleased that our hard work has been recognised by the RADAR and delighted to have won this important award.”
Ends
For further information on the Employers' Forum on Disability contact the Forum press office
Issy RuleEmployers' Forum on Disability press office
Telephone: 020 7403 3020
Mobile: 07754 522 521
Email: issy.rule@employers-forum.co.uk
Web: www.employers-forum.co.uk
The Employers' Forum on Disability is the authoritative voice on disability as it affects business.
It is funded and led by over 400 member organisations who employ around 20 per cent of the UK's workforce.
About B&Q
B&Q is the largest home improvement and garden centre retailer in the UK and Europe employing over 38,000 people nation-wide
For more information about B&Q please go to www.diy.com/aboutus.